Chennai, India : Public sector Indian Bank on Saturday launched ‘IB Saathi’ initiative to provide an integrated ecosystem for all stakeholders in the financial sector. Indian Bank said in a statement that the ‘IB Sustainable Access and Aligned Technology for Inclusion’ (SAATHI) initiative seeks to provide a better experience to customers in providing basic and advanced banking services.
Banking representative role
Banking representatives will play an important role. The bank’s Managing Director (MD) and Chief Executive Officer (CEO) S L Jain launched the initiative at the corporate office. Through this initiative, Indian Bank aims to provide basic banking services for a minimum of four hours per day in certain designated branches while its banking representatives will provide services directly at the doorsteps of customers.
What is the objective of Indian Bank through IB SAATHI?
Let us tell you that with the launch of this scheme, Indian Bank wants to provide basic banking service for at least 4 hours per day in fixed branches at all centers, while Banking Correspondents will directly deliver the services to the customers at their doorstep. Will provide service from.
By March 2024, Indian Bank plans to hire around 5,000 banking correspondents and this is expected to increase the reach of the bank. Indian Bank, the lender that provides its services in most of the cities, currently has 10,750 Banking Correspondents and 10 Corporate Business Correspondents which will increase to more than 15,000 Banking Correspondents and 15 Corporate Business Correspondents.
Currently, the bank offers 36 different types of services to customers through the Banking Correspondent channel and more than 60 services will be added during the financial year 2024-25, the release said.
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